Last Updated: [2025-10-12]

SoftTouchInterior (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit inquiries, or engage with our turnkey design and build services, including interior design, fit-outs, and renovation solutions in Dubai.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
1.1 Personal Information

We may collect the following personal data when you interact with our website or contact us:
Name
Email address
Phone number
Company name
Project details you voluntarily provide

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data
This information helps us improve user experience and website performance.

2. How We Use Your Information

SoftTouchInterior uses the collected data for the following purposes:
To respond to inquiries and provide project consultations
To send estimates, design proposals, and service-related communication
To enhance and personalize the user experience on our website
To improve our services, marketing, and website performance
To comply with UAE laws and regulations
We do not sell your personal data to any third party.

3. Cookies and Tracking Technologies

Our website uses cookies to:
Enable essential site functionality
Analyze website traffic
Enhance browsing experience
You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain site functions.

4. Sharing of Information

We may share your information only in the following cases:
Service Providers: Trusted vendors who assist us with hosting, analytics, marketing, or project delivery. These providers are bound by confidentiality agreements.
Legal Requirements: When required by UAE law, governmental authorities, or to protect our rights.
Business Operations: In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity with proper safeguards.
We do not share information for unrelated marketing or advertising.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive for complete security, no method of online transmission is 100% guaranteed.

6. Data Retention

We retain your personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and maintain records
When information is no longer required, it will be securely deleted.

7. Your Rights

Depending on applicable UAE regulations, you have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete data
Request deletion of your information (subject to legal restrictions)
Withdraw consent for marketing communications
Request that we limit or stop processing your data
To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies separately.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy

SoftTouchInterior may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of these changes.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

SoftTouchInterior
Dubai, United Arab Emirates
Email: social@softtouchinterior.com
Phone: +971 52 663 5253