Policy Page

Terms and Conditions

Last Updated: [2025-10-12]

Welcome to SoftTouchInterior (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and any services we offer, including turnkey design and build, interior design, renovation, and fit-out solutions in Dubai.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Use of Website

You may use our website for:
Browsing our services
Submitting project inquiries
Viewing our portfolio and informational content
You agree not to:
Use the website for illegal or harmful activities
Attempt to gain unauthorized access to our systems
Copy or reproduce website content without written permission
We reserve the right to restrict access to any part of the website at our discretion.

2. Services and Project Engagement

SoftTouchInterior provides professional interior design, fit-out, and turnkey build services.
A project is considered officially accepted only after:
Approval of quotation or proposal
Signing of relevant agreements
Payment of any required deposits
Website content does not constitute a binding offer. Project timelines, pricing, and deliverables will be defined in the official contract for each project.

3. Intellectual Property

All content on this website – including text, designs, graphics, images, logos, and layouts – is the property of SoftTouchInterior or licensed to us.
You may not:
Reproduce, distribute, or modify any content
Use our branding or materials for commercial purposes without written approval

4. User Submissions

When you submit information through our contact forms, you agree that:
The information you provide is accurate
We may contact you regarding your inquiry or services
We may store and use your information in accordance with our Privacy Policy
You are responsible for ensuring that any files or content you send us do not contain harmful code or violate third-party rights.

5. Quotes, Pricing & Payments

All quotes and estimates:
Are valid only for the period stated in the document
May change if project scope or material specifications change
Are subject to availability of materials and suppliers
Payments must be made according to the agreed project schedule.
Late payments may result in project delays or temporary suspension of works.

6. Project Changes & Variations

Any modifications requested after project approval – such as material changes, design revisions, or added work – may result in:
Additional charges
Adjusted timelines
Revised documentation
Variations must be confirmed in writing.

7. Liability Disclaimer

While we strive for accuracy, the information on our website may occasionally contain errors or be outdated.
We do not guarantee:
That all website information is always current
That the website will be free of interruptions
That materials shown (e.g., colors, finishes) will appear exactly the same in real life
To the maximum extent allowed by UAE law, SoftTouchInterior is not liable for:
Losses arising from website use
Damages caused by third-party providers
Indirect or consequential damages
Our liability for project-related services is defined in the official project contract.

8. Third-Party Links

Our website may contain links to external websites.
We do not control or endorse their content, products, or policies.
You use third-party sites at your own risk.

9. Termination of Use

We may restrict or terminate access to our website at any time without notice if:
You violate these Terms
You misuse the website
We must comply with legal requirements

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates, specifically the applicable laws of Dubai.
Any disputes shall be resolved in the courts of Dubai.

11. Changes to Terms

SoftTouchInterior may update these Terms at any time.
Changes take effect immediately once posted on this page.
Continued use of the website means you accept the updated Terms.

12. Contact Information

For questions about these Terms and Conditions, please contact:

SoftTouchInterior
Dubai, United Arab Emirates
Email: social@softtouchinterior.com
Phone: +971 52 663 5253